FAQ

Frequently Asked Questions

Answers to common questions about Galaxy Pickup services. Didn’t find yours? Chat us via WhatsApp.

We rent pick ups, engkel (colt diesel), and trucks with a driver for hauling goods, moving, delivering materials, and inter-island shipping Java–Bali–Lombok.

Denpasar, Kuta, Kuta Selatan, Kuta Utara, Canggu, Seminyak, Sanur, Ubud and surroundings, plus inter-island shipping Java–Bali–Lombok.

Pick Up for light/small loads (± 1 ton), Engkel for medium bulky loads (± 2–4 tons), and Truck for large loads & long distance. Not sure? Chat us and we’ll help decide.

Just chat WhatsApp: send item details, pickup & drop-off address, date, and vehicle type. We give an estimate, then schedule the order.

Price is based on distance/zone, vehicle type, load, and (for inter-island) route including the ferry. Send details via WhatsApp for a firm estimate.

Yes, all vehicle rentals include an experienced driver.

Yes, as an add-on. Mention it when ordering if you need help loading & unloading.

Yes, subject to availability. Within the city it’s often same-day. Contact us via WhatsApp as soon as possible.

Yes. We handle inter-island shipping Java–Bali–Lombok, including motorbikes and large items. Quote by route.

Yes. For business clients (interior, contractors, SMEs) we provide special subscription rates and receipts/invoices.